All orders placed in our online store are processed within 3-4 business days.
Every effort is made to ensure that all of our products are in stock at all times, however on occasion, items may be on backorder thus taking a little more time to ship out. We will be in contact with you in this instance and keep you updated.
Additionally, high volume orders or custom made may require an additional 7-14 days for fulfillment depending on inventory levels at time of purchase.
Shipping & Order Tracking
Standard shipping within Australian onlyis FREE for all orders over $150. Orders under $150 will be subject to a standard postage charge of $10.00. An Express Post option is available at $20.00.
Items will be dispatched from Melbourne, Victoria via a fully traceable and secure service with Australia Post or Sendle. Following dispatch the expected delivery times are as below. For international orders use your tracking code.
There are currently some disruptions to our shipping service. All online orders continue to be shipped.
Australia Post Standard Delivery Timetable (Guide Only)
Victoria (Melbourne Metro)
2 - 4 (1 - 3)
New South Wales (Sydney Metro)
3 - 6 (3 - 4)
Queensland (Brisbane Metro)
3 - 7 (3 - 4)
South Australia (Adelaide Metro)
3 - 6 (3 - 4)
Western Australia (Perth Metro)
5 - 9 (5 - 6)
3 - 4
5 - 7
If you live regionally or outside a major city, head to auspost.com.au/calculate to use the Australia Post Delivery Times tool for more accurate information on delivery times to your location.
Track & Receive your order
A unique tracking number will be emailed to you once your order has shipped. Enter your tracking number on the Australia Post website to track it's progress.
The default delivery option for Australia Post is 'Authority to Leave', which means that if you are not home when the parcel is delivered, it will be left in a safe place at near the front door. If you would prefer the parcel be taken to a local Post Office if you are not home, please select 'Signature on Delivery' when checking out.
We use an international shipping agent.
Once dispatched from our warehouse shipping can take 2-6 days depending on your international zone. Note- With COVID-19 shipping may take longer.
You will be issues with a tracking ID to monitor delivery status.
All international orders will be responsible for any clearance and custom charges your country may charge you.
Please note that all international orders will be charged shipping. Free shipping on orders over $130 is only for within Australia.
Please contact us for more details.